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Privacy Policy – SogSoog App
Effective: 2024/12/13
We collect personal info like name, contact, payment details, and location to provide and improve our ride services. Data is also used for communication, security, research, and legal compliance. We don’t sell your info but may share it with service providers or in legal/business matters. You control your location and communication settings. Cookies may be used to enhance your experience. We protect your data with industry standards, but no method is 100% secure. The app isn’t for users under 13. Questions? Contact info@sogsoog.com.


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Privacy Policy for SogSoog Riding App by WEBDESK LLC
Effective Date: 2024/12/13

Welcome to the SogSoog Riding App (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and protect your information.

1. Information We Collect

We collect information to operate our services efficiently:

A. Personal Information

  • Registration: Name, email, phone number, and other details.

  • Payments: Payment info is collected securely through third-party processors.

  • Profile Data: Includes preferences, photos, and ride history.

B. Usage Data

  • Location: We track your device location to provide and improve ride services.

  • App Usage: Search queries, ride duration, and interactions with the app.

C. Device Info

  • Includes IP address, device type, operating system, and unique identifiers.

2. How We Use Your Information

We use your data for:

  • Service Delivery: Booking rides, optimizing routes, customer support.

  • Payments: Billing and completing transactions.

  • Communication: Ride updates, promotions, support.

  • Security: Fraud detection and user safety.

  • Research: Analyze performance and user behavior to improve services.

  • Legal Compliance: Follow applicable laws and legal requests.

3. Sharing Your Information

We do not sell or rent your data. We may share it:

  • With Service Providers: Such as payment processors, analytics, or support teams—only as needed to perform services.

  • In Business Transfers: If we are acquired or merged, data may be transferred.

  • Due to Legal Requirements: If required by law or legal process.

4. Data Retention

Your data is retained only as long as necessary for the purposes described or as required by law. When no longer needed, we delete or anonymize it securely.

5. Data Security

We use industry-standard security practices to protect your data. While we work hard to keep your information safe, no method of transmission or storage is completely secure.

6. Your Rights and Choices

You can:

  • Access or Correct Data: Request access to or update your personal info.

  • Delete Data: Request data deletion, subject to legal exceptions.

  • Manage Communication Preferences: Unsubscribe from marketing emails.

  • Control Location Access: Change location permissions in your device settings.

7. Cookies & Tracking

We use cookies and similar tools to enhance your app experience, gather insights, and personalize features. You can manage cookies via browser settings, though disabling them may limit functionality.

8. Third-Party Links

The app may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before sharing data.

9. Children’s Privacy

The app is not intended for children under 13. We do not knowingly collect data from minors. If we discover such data has been collected, it will be deleted promptly.

10. Policy Updates

We may update this policy. If we make significant changes, we’ll notify you via email or app notice. The updated policy will reflect a new “Effective Date.”